Privacy Policy
Privacy Policy
1) Information about the Collection of Personal Data and Contact Details of the Controller
1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about the handling of your personal data when using our website. Personal data are all data with which you can be personally identified.
1.2 The controller responsible for data processing on this website in terms of the General Data Protection Regulation (GDPR) is [Shop Name]. The controller for the processing of personal data is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.
1.3 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller). You can recognize an encrypted connection by the "https://" string and the lock icon in your browser line.
2) Data Collection When Visiting Our Website
When using our website for informational purposes only, i.e., if you do not register or otherwise provide information, we only collect data that your browser transmits to our server (so-called "server log files"). If you visit our website, we collect the following data that is technically necessary for us to display the website:
- Our visited website
- Date and time of access
- Amount of data sent in bytes
- Source/reference from which you accessed the page
- Used browser
- Used operating system
- Used IP address (if applicable: in anonymized form)
Processing is carried out according to Art. 6 para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be disclosed or used otherwise. However, we reserve the right to check the server log files subsequently if there are concrete indications of unlawful use.
3) Cookies
To make visiting our website attractive and enable the use of certain functions, we use cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and allow us or our partner companies (third-party cookies) to recognize your browser the next time you visit (persistent cookies). If cookies are set, they collect and process specific user information such as browser and location data as well as IP address values. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.
Partially, cookies serve to simplify the order process by saving settings (e.g., remembering the contents of a virtual shopping cart for a later visit to the website). Where personal data are also processed by individual cookies implemented by us, the processing is carried out either for the performance of the contract in accordance with Art. 6 para. 1 lit. b GDPR or for the protection of our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the page visit according to Art. 6 para. 1 lit. f GDPR.
We may collaborate with advertising partners to help make our internet offer more interesting to you. For this purpose, in this case, cookies from partner companies are also stored on your hard drive when you visit our website (third-party cookies). If we cooperate with the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected within the following paragraphs.
Please note that you can set your browser to inform you about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You will find these for the respective browsers under the following links:
- Internet Explorer: Cookie Management in Internet Explorer
- Firefox: Allowing or Rejecting Cookies in Firefox
- Chrome: Managing Cookies in Google Chrome
- Safari: Managing Cookies in Safari
- Opera: Managing Cookies in Opera
Please note that the functionality of our website may be restricted if cookies are not accepted.
4) Contacting Us
When contacting us (e.g., via contact form or email), personal data are collected. The data collected in the case of a contact form can be seen from the respective contact form. These data are stored and used exclusively for the purpose of answering your request or for contacting you and the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your request in accordance with Art. 6 para. 1 lit. f GDPR. If your contact aims at concluding a contract, then an additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after the final processing of your request; this is the case if it can be inferred from the circumstances that the matter in question has been conclusively clarified, and provided there are no statutory retention obligations to the contrary.
5) Data Processing When Opening a Customer Account and for Contract Processing
According to Art. 6 para. 1 lit. b GDPR, personal data will continue to be collected and processed if you provide them to us to execute a contract or when opening a customer account. The data collected can be seen from the respective input forms. Deleting your customer account is possible at any time and can be done by sending a message to the above address of the controller. We store and use the data you provide to execute the contract. After the contract has been completely processed or your customer account has been deleted, your data will be blocked concerning tax and commercial retention periods and deleted after these periods have expired unless you have expressly consented to further use of your data or a legally
permitted further data use has been reserved on our part, about which we inform you below.
6) Use of Your Data for Direct Advertising
6.1 Registration for Our Email Newsletter
If you subscribe to our email newsletter, we will regularly send you information about our offers. Mandatory information for sending the newsletter is solely your email address. Providing additional data is voluntary and is used to address you personally. For sending the newsletter, we use the so-called double opt-in procedure. This means that we will not send you an email newsletter unless you have expressly confirmed to us that you consent to the sending of newsletters. We will then send you a confirmation email asking you to confirm that you wish to receive the newsletter in the future by clicking on a corresponding link.
By activating the confirmation link, you give us your consent for the use of your personal data in accordance with Art. 6 para. 1 lit. a GDPR. When registering for the newsletter, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration to be able to trace any possible misuse of your email address at a later date. The data collected by us when registering for the newsletter is used exclusively for promotional purposes by means of the newsletter.
You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a corresponding message to the controller mentioned above. After unsubscribing, your email address will be deleted from our newsletter distribution list immediately unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
7) DATA PROCESSING FOR ORDER PROCESSING
7.1 Transfer of Personal Data for Contractual Fulfillment
The personal data we collect will be passed on to the transport company commissioned with the delivery as part of contract execution, insofar as this is necessary for the delivery of the goods. We will also transfer your payment data to the commissioned credit institution as part of the payment process, provided this is necessary for payment processing. If payment service providers are used, we will explicitly inform you about this below. The legal basis for the transfer of data is Art. 6 Para. 1 lit. b GDPR.
7.2 Use of Payment Service Providers (Payment Processors)
-
PayPal
If you choose to pay via PayPal, credit card via PayPal, direct debit via PayPal, or, if offered, "purchase on account" or "installment payment" via PayPal, we will transfer your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of the payment process. The data transfer takes place in accordance with Art. 6 Para. 1 lit. b GDPR and only to the extent necessary for payment processing.
PayPal reserves the right to perform a credit check for the payment methods of credit card via PayPal, direct debit via PayPal, or – if offered – "purchase on account" or "installment payment" via PayPal. For this purpose, your payment data may be transmitted to credit agencies based on PayPal's legitimate interest in assessing your creditworthiness in accordance with Art. 6 Para. 1 lit. f GDPR. The result of the credit check with regard to the statistical probability of non-payment is used by PayPal to decide on the provision of the respective payment method. The credit report may contain probability values (so-called score values). These score values are based on a scientifically recognized mathematical-statistical method. Address data, among other factors, are included in the calculation of the score values. For further data protection information, including information on the credit agencies used, please refer to PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
You may object to this data processing at any time by notifying PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual processing of payments.
-
SOFORT
When selecting the "SOFORT" payment method, payment processing is carried out via the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "SOFORT"), to whom we forward your information provided during the ordering process, along with the information regarding your order, in accordance with Art. 6 Para. 1 lit. b GDPR. SOFORT GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). Your data will be transferred solely for the purpose of payment processing with the payment service provider SOFORT and only to the extent necessary. For further information on SOFORT's privacy policy, please visit: https://www.klarna.com/sofort/datenschutz.
8) CONTACT FOR REVIEW REMINDERS
Self-Managed Review Reminders (No Use of External Review Systems)
We use your email address to send a one-time reminder to leave a review of your order for the review system we use, provided that you have given your express consent during or after your order in accordance with Art. 6 Para. 1 lit. a GDPR.
You may withdraw your consent at any time by notifying the data controller.
9) USE OF SOCIAL MEDIA: SOCIAL PLUGINS
9.1 Facebook Plugins with Shariff Solution
Our website uses so-called social plugins ("plugins") from the social network Facebook, operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook").
To increase the protection of your data when visiting our website, these buttons are not fully integrated as plugins but are instead embedded in the page using an HTML link. This type of integration ensures that no connection to Facebook's servers is established when visiting a page on our website containing such buttons. When you click the button, a new browser window opens and redirects you to Facebook's page, where you can interact with the plugins (if you are logged into your Facebook account).
Facebook Inc., based in the USA, is certified under the EU-US Privacy Shield framework, which ensures compliance with EU data protection standards.
For more information about Facebook's data collection, processing, and use, as well as your rights and options to protect your privacy, please refer to Facebook's privacy policy: https://www.facebook.com/policy.php.
9.2 Google+ Plugins with Shariff Solution
Our website uses so-called social plugins ("plugins") from the social network Google+, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").
To enhance data protection, these buttons are also embedded using an HTML link. Consequently, no connection to Google's servers is established merely by visiting our website. Only when you click the button will a new browser window open and connect you to Google+, where you can interact with the plugins.
Google LLC is certified under the EU-US Privacy Shield, ensuring adherence to EU data protection standards.
For more information about Google's data collection and processing, please refer to Google's privacy policy: https://www.google.com/intl/de/policies/privacy/.
9.3 Instagram Plugins with Shariff Solution
Our website uses so-called social plugins ("plugins") from Instagram, operated by Instagram LLC, 1601 Willow Rd, Menlo Park, CA 94025, USA ("Instagram").
To protect your data, these buttons are also embedded using an HTML link. This ensures that no connection to Instagram's servers is established unless you click the button. Clicking the button will open a new browser window redirecting you to Instagram's site.
Instagram LLC is certified under the EU-US Privacy Shield, ensuring compliance with EU data protection standards.
For more information, please refer to Instagram's privacy policy: https://help.instagram.com/155833707900388/.
10) ONLINE MARKETING
10.1 DoubleClick by Google
This website uses DoubleClick by Google, an online marketing tool from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("DoubleClick"). DoubleClick uses cookies to display relevant advertisements, improve campaign performance, and prevent repetitive ads.
Google's data processing and advertising settings can be managed here: https://www.google.de/settings/ads.
For further information, visit: https://www.google.de/policies/privacy/.
13) RIGHTS OF THE DATA SUBJECT
You have the following rights regarding your personal data:
- Right to access (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR)
- Right to erasure (Art. 17 GDPR)
- Right to restrict processing (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR)
- Right to object to processing (Art. 21 GDPR)
- Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)
14) DURATION OF THE STORAGE OF PERSONAL DATA
The duration of the storage of personal data is determined by the respective legal
the respective statutory retention period (e.g. retention periods under commercial and tax law).
retention periods). After expiry of the period, the corresponding data is
routinely deleted if they are no longer required for contract fulfilment or
contract fulfilment or contract initiation and/or we no longer have a legitimate interest
in the continued storage.